FAQs

Frequently asked questions about our online training subscriptions.

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Q. How much does it cost to subscribe to the online training service?

A. 12 month subscription fees:

  • ABC Food Law Online PLUS costs £250 + vat (£300 inc vat) per subscriber.
  • ABC Investigatory Skills costs £55 + vat (£66 inc vat) per subscriber
  • ABC Food Law Online (Business) costs £250 + vat (£300 inc vat) per subscriber

 

Q. What's the difference between the ABC Investigatory Skills and ABC Food Law Online PLUS services?

A. ABC Investigatory Skills provides training and resources on criminal investigations that are relevant for all local government officers in England and Wales.

ABC Food Law Online PLUS has been developed to assist food law enforcement officers working in the UK meet their competency requirements. A subscription to ABC Food Law Online PLUS includes ABC Investigatory Skills. 


Q. What online training resources are available?

A. The following online resources are currently available:


Q. I am returning to food enforcement after a career break, which courses are suitable for me?

A. We would recommend completion of our "Food Law Refresher", "Food Law Code of Practice", "Food Hygiene Enforcement" and "Audit of HACCP Systems" courses. We have put together a "Return to Work" training record which will help you plan your training which you can download by clicking here. You should also look out for relevant webinars.


Q. How can I obtain a username and password to enter the training portal?

A. Access to the training portal is available by annual subscription. If you or your local authority would like to subscribe to the service, please click here.

If you do not work for a local authority, simply complete our booking form and use our secure online payment service to pay for your subscription by card.


Q. What are live webinars?

These are short presentations, typically one hour in duration each, which are broadcast live over the internet. The presenter is joined by attendees in a virtual training room and the webinar is delivered using power point slides. Attendees are given the opportunity to ask questions during the session and provided with course notes and a CPD certificate.


Q. What webinars are available?

Click here to see a list of upcoming live and available “on-demand” webinars.


Q. How can you access the ABC Food Law webinars?

Subscriptions to ABC Food Law Online PLUS and ABC Food Law Online (Business)– An annual subscription costs just £250 + vat per person and provides access to all of our webinars as well as the existing online training courses. Subscribers can also view the webinars “on demand” at a time that is most convenient for them. You can purchase subscriptions to ABC Food law Online PLUS here.


Q. What are “on-demand” webinars?

We know that many of our clients are busy and unable to attend the live webinars so we record them and make them available to watch whenever it is most convenient. 

There are over 100 webinars to view "on-demand" as part of a subscription to ABC Food Law Online PLUS. Once a webinar is viewed, a CPD certificate is generated on successful completion of a short multi-choice quiz.


Q. Can you ask the presenter questions during a live webinar?

Yes, of course. There is a “chatbox” facility to ask questions during the presentation and at the end.


Q. Are the power point slides available to download?

A set of delegate notes, which include the power point slides in pdf format is provided to every live webinar attendee. These are also available to download for "on-demand" webinars together with other relevant documents.


Q. Can I access the webinars from any computer?

Yes as long as you have an internet connection, our webinars can be accessed using most internet browsers. We recommend Google Chrome to get the best out of our service. 


Q. Can the live webinars be accessed using a mobile device?

Yes the webinars work very well on on i-pads, i-phones and Android devices. 


Q. Are CPD certificates awarded after completing a webinar?

Yes, subscribers will receive their CPD certificates in their “Certificates” folder normally the day after a live webinar and immediately after completing an “on-demand” webinar. .


Q. How do I register for a live webinar?

If you are a subscriber you can register for any upcoming live webinar, free of charge, by clicking on the “webinar” tab and then “register” button.


Q.How do I register for an “on-demand” webinar?

Our on-demand webinars are only available to subscribers. If you are a subscriber, simply click on the “on demand webinars” tab and then on the title of the webinar that you wish to view. Click on “play” to run the webinar.


Q. Are there any penalties for non-attendance at a webinar?

No, there are no penalties for non-attendance on a webinar that you have registered for and no need to send apologies. If you can’t attend and are a subscriber, simply watch the webinar “on-demand”.


Q. When can I register for a webinar?

We publish a programme of our live webinars several months in advance and you can register at any time. It is helpful if you register at least a day before a scheduled webinar but you can do so right up until the scheduled start time.